January 11-12, 2010
Los Angeles, California
The Institute for Healthcare Improvement (IHI) has witnessed first-hand the powerful impact that a skilled and committed board can have in driving quality improvement, and as we learn more about communities and organizations that are achieving the highest level of quality at the lowest levels of cost, the engagement of governance and executive leadership is front and center in every story.
Join IHI for the upcoming program "From the Top: The Role of the Board in Quality and Safety" and we’ll equip you, your senior leaders, and your board members with the tools and strategies necessary to lead your organization’s quality agenda and achieve system-level performance improvement.
At the end of this two-day program, you will:
- Understand what the best boards do and how they do it
- Be prepared to deal with a quality crisis
- Be able to have meaningful conversations with board members and with physicians
- Know how to best involve patients and families in creating the will for change
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