Tuesday, December 8, 2009

Checking the Right Boxes, but Failing the Patient

To Err Is Human Blog Series Logo

This post is part of our two-week series commemorating the 10-year anniversary of the seminal IOM Report "To Err Is Human." To see all posts in the series, please click here.

Dena Rifkin, M.D., recently published a piece in the New York Times Health section with her reflections on the care delivered to patients in the ten years following the release of "To Err is Human." While she acknowledges the need for adherence to best practices and understands the importance of newer interventions (i.e. pay-for-performance and electronic prescription systems), she also believes that there is a large problem in our current health care system: "a change in focus from treating the patient toward satisfying the system."

"The effects of focusing physicians’ attention on benchmarks and check boxes are not, I think, to the patient’s advantage. "

Click here to read more.

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