Anita Tucker, MA, DBA, an associate professor of Business Administration at the Harvard Business School will present a webinar on workflow disruptions (operational failures), performance gaps, and organizational factors that affect health care delivery at 2pm EST on Wednesday, October 30. Tucker is also a member of the Improvement Science Research Network's (ISRN) Steering Council. Her presentation will be based on her work studying frontline clinicians' experience with operational failures. The webinar is presented by the ISRN.
You can register to participate in this webinar here.
My cold hands met their match
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