RWJF's Voices of Quality

Each month, the Robert Wood Johnson Foundation releases "The Quality Report," an e-newsletter which provides a monthly report from their Quality/Equality program area. One of the highlights each month is the "Voices of Quality" segment - an opportunity to hear from a health care provider about what works.

This month, Shelley Hirshberg, the executive director of the P2 Collaborative of Western New York, the lead organization for Western New York's Aligning Forces for Quality, discusses her personal experience becoming an engaged health care consumer.

Click here to listen.