“Nursing handoffs occur when shifts change two or three times daily, seven days a week, yet despite the frequency of these events, there are few evidence-based standardized procedures to ensure that communication is managed effectively,” according to Dr. Riesenberg. “Errors in communication give rise to substantial clinical morbidity and mortality and, therefore, must be addressed.”Read more.
Why helping people means more than getting an MD
8 hours ago
Poor communication at the point of care costs hospitals more that $4 million per year, lower satisfaction scores, and lower job satisfaction. Shift handoff is a critical time that needs better tools and better workflow.
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