This month's edition of the Robert Wood Johnson Foundation's e-newsletter "Quality Matters" featured an audio clip by Marshall Chin, M.D., M.P.H., F.A.C.P. Dr. Chin is an associate professor of medicine at the University of Chicago and director of the RWJF-funded Finding Answers: Disparities Research for Change program.
In this clip, he talks about the three key elements needed for the transformational change needed to improve quality.
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