March 18-19, 2010
Building a Quality Measurement System that Works, a new hands-on seminar from the Institute for Healthcare Improvement (IHI), will provide participants with a practical framework for constructing and evaluating a dashboard of key measures. Robert Lloyd, PhD, IHI’s Director of Performance Improvement, will offer valuable guidance and recommendations for selecting a balanced set of measures, specifying operational definitions, and building data collection plans. In addition, both conceptual and statistical approaches to understanding data variation will be reviewed and participants will be challenged to link their measurement efforts to improvement strategies within their organizations.
For more information about this program, or to enroll, please visit: http://www.ihi.org/IHI/Programs/ConferencesAndSeminars/BuildingaQualityMeasurementSystemThatWorksMarch2010.htm