Monday, November 30, 2009

IOM Report 10-Year Anniversary Series Begins Tomorrow

To Err Is Human Blog Series Logo

This post is part of our two-week series commemorating the 10-year anniversary of the seminal IOM Report "To Err Is Human." To see all posts in the series, please click here.


“The knowledgeable health reporter for the Boston Globe, Betsy Lehman, died from an overdose during chemotherapy. Willie King had the wrong leg amputated. Ben Kolb was eight years old when he died during ‘minor’ surgery due to a drug mix-up.”

So begins the 1999 Institute of Medicine report “To Err Is Human: Building a Safer Health System” that was released ten years ago tomorrow. The groundbreaking report revealed that as many as 98,000 people die each year from medical errors in hospitals, initiating a national debate on how to address the problem and advancing an entire movement on patient safety. Stories like those above are now heard everywhere, and no discussion of healthcare reform is complete without addressing safety and quality of care.

To mark the anniversary of this pivotal report, the INQRI blog will be posting a series of posts looking at its impact on today’s health care system, asking the question: Are hospitals any safer today than they were then?

Tuesday, November 24, 2009

To Err is Human... 10 Years Later

To Err Is Human Blog Series Logo

This post is part of our two-week series commemorating the 10-year anniversary of the seminal IOM Report "To Err Is Human." To see all posts in the series, please click here.

Ten years ago, the Institute of Medicine released a report that revolutionized healthcare in the United States. Finding that as many as 98,000 people die each year from medical errors in hospitals, “To Err is Human: Building a Safer Health System” sparked a nationwide conversation about how safe patients are in America and advanced an ambitious agenda for promoting patient safety and quality improvement.

Beginning next week, the INQRI blog will host a series of posts from national health care leaders, researchers and advocates who will offer their perspectives on how the report changed the practice of health care in the United States and what challenges lie ahead. The series is meant to inform and provoke a discussion. We welcome your comments and thoughts.

Until then, have a great Thanksgiving!

Health IT and EHRs - Strategies to Improve Patient Outcomes

"There are lots of great ideas about how to use health IT and exchange electronic health information to improve outcomes and reduce costs in our health care system. The recent, unprecedented commitment of our nation to support the meaningful use of electronic health records (EHRs) has accelerated the pace of conversation."

– David Blumenthal, M.D., M.P.P.
National Coordinator for Health Information Technology


Click here to read David Blumenthal's new blog on health IT.

Monday, November 23, 2009

The Ethics of Research Participation: How Do We Recruit and Retain Human Subjects in Clinical Research?

Thanks to Connie Ulrich and Christine Grady for giving such a stirring presentation on the use of human subjects in research. If you missed last week's webinar, you can still check it out: download the slides or watch the presentation at your desktop.

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Don't miss the next Medication Management webinar on December 11, 2009:

Nursing, Technologies and Medication Management: New Multidimensional Measures of Cost and Quality
Speakers: Pascale Carayon, Bentzi Karsh and Joy Rivera, University of Wisconsin-Madison
December 11, 2009: 3:00 p.m. - 4:00 p.m. EST
Click here to register.

Sunday, November 22, 2009

Inpatient Satisfaction Scores Reached 'New Peak' in Late 2008

A new report from Press Ganey Associates suggests that, despite the ailing economy, hospital-reported patient satisfaction scores reached record levels in October 2008, AHA News Now reports. Based on an analysis of patient satisfaction surveys completed by nearly 3 million patients treated at 2,021 U.S. hospitals between January and December 2008, the report found that a six-year trend toward higher patient satisfaction in the inpatient setting continued last year, suggesting that facilities "have responded to payer and patient demands," according to the firm. In addition to unprecedented patient satisfaction levels in October, Press Ganey found that the likelihood that patients would recommend a facility to family and friends increased by 1.96 percent that month. Noting that "a continual challenge for large health care providers is to personalize the inpatient experience," the report found that hospitals with 50 or fewer beds recorded an overall patient satisfaction score of 87.8 on a 100-point scale, compared with a score of 83.7 for hospitals with 600 or more beds. Patients admitted through the emergency department scored their care slightly lower at 82.6, compared with 85.6 for those hospitalized via direct admission. Age also played a role in patient satisfaction, with patients age 80 and older and those between age 35 and age 49 reporting the lowest satisfaction scores. According to the report, providers' focus on patient satisfaction "has really changed" since March 2008 when the Centers for Medicare and Medicaid Services began publicly reporting Hospital Consumer Assessment of Healthcare Providers and Systems survey data. Press Ganey's vice president of hospital services says that the data is "promising" for facilities as the economy and financial outlooks improve, adding that hospitals that are using "quality improvement data and improvement initiatives to drive their publicly reported results" are those that are seeing the greatest results. She adds that health reform may bring more improvements to the patient experience, as hospitals will have "more evidence for synergies between patient satisfaction and the bottom line, especially with regard to reimbursement" (AHA News Now, 11/13/09; Press Ganey release, 11/13/09; Press Ganey report, 11/13/09).

(c) RWJF 2009

Saturday, November 21, 2009

New Tools to Reduce Falls

A group of researchers is experimenting with digital tools designed to help reduce falls among elderly patients, the New York Times reports. According to the Times, more than one-third of individuals age 65 and older fall each year, with approximately 10 percent of such falls resulting in serious injury. Click here to learn more.

Our INQRI team at Brigham and Women's Hospital has also designed a tool to help prevent falls. Their project has addressed gaps in knowledge by establishing linkages between nursing fall risk assessment, risk communication and tailored interventions to prevent falls. The goal of this study was to prevent patient falls by translating an individual patient's fall risk assessment into a decision support intervention. This innovative intervention communicates fall risk status and creates a tailored evidence-based plan of care that is accessible to interdisciplinary team members, paraprofessionals, patients and family members.

Friday, November 20, 2009

Why are Nurses Necessary?

Two recent pieces highlight the contributions nurses are making to improve the quality of care received by patients. Read on...


Nursing Department Improves Quality and Patient Satisfaction With Culture Change

In 1998, The University of Kansas Hospital in Kansas City, KS, was faced with a patient satisfaction rate in the fifth percentile, turnover rates that were through the roof, and the reality of an organization that was losing market share.

Click here to find out how nurses turned things around, leading to a 60% decrease in turnover, a 65% increase in inpatient admissions, and more than 200% increase in revenue.


Health Reform: Necessary Nurses

Health blogger Allison Levy gives her take on how necessary nurses will continue to be if the health care reform package becomes a reality.

Click here to read her column.

Wednesday, November 18, 2009

A Higher Level of Care

"Nurses need to continue to seek out leadership roles and roles in health policy at the local, state, and national level. Nurses have historically had a major impact on improving patient care, not only at the bedside but in the State House as well."
- Alice Bonner

Alice Bonner, a nurse practioner who previously served as the executive director of the Massachusetts Senior Care Foundation, recently because the new director of the bureau of health care safety and quality at the Massachusetts Department of Public Health. She has a lot to say about her new job and how to make sure that the patients in Massachusetts hospitals and nursing homes receive quality care.

Check out the new interview with Alice Bonner in the Boston Globe.

Tuesday, November 17, 2009

Webinar THIS WEDNESDAY

The Ethics of Research Participation: How Do We Recruit and Retain Human Subjects in Clinical Research?


Connie Ulrich, the University of Pennsylvania School of Nursing
Christine Grady, National Institutes of Health

Wednesday, November 18, 2009: 2:00 p.m. - 3:00 p.m. EST

Click here to register.



Please contact Heather Kelley with any questions.
For more information on the INQRI Webinar Series, please visit our
website.

Updates on Diabetes Prevention Efforts

Minnesota Sen. Al Franken (D) has introduced legislation aimed at reducing diabetes rates, the Minnesota Post reports. Co-sponsored by Rep. Sen. Richard Lugar (R-Ind.), the Diabetes Prevention Act of 2009 will provide grants to community-based diabetes prevention (CDP) programs that seek to identify, refer and provide individuals at high risk for diabetes with cost-effective, group-based lifestyle intervention programs. In addition, the legislation will allow the Centers for Disease Control and Prevention (CDC) to establish a recognition program for CDP programs that requires them to adhere to specific standards and submit outcomes data; develop curriculum and training for intervention programs offered in partnership with state diabetes programs, academic institutions and community-based non-profits; and provide evaluation, monitoring and technical assistance to each CDP program. In addition, the legislation will establish a public registry of the CDC-recognized programs. Finally, the legislation will provide applied research grants to advance the national strategy for community-based programs, improve communication strategies for high-risk communities and examine model benefit and payment methods for diabetes care (Kimball, Minnesota Post, 11/6/09). (c) RWJF 2009

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INQRI researchers Robin Whittemore, Ph.D., a nurse scholar and Alana Rosenberg, M.P.H., a scholar in public health are conducting a randomized clinical trial to reduce the risk of type 2 diabetes (T2D) in at-risk adults. Their INQRI project, "A Diabetes Prevention Program in the Community," features visiting nurses in subsidized housing units. The team will modify a research-based diabetes prevention program; evaluate the preliminary effects of the modified diabetes prevention program provided by visiting nurses; and they will explore the reach, adoption, implementation, and cost of a diabetes prevention program delivered by visiting nurses to residents in subsidized housing units.

Monday, November 16, 2009

Care Quality Not a 'Top Priority' for Nearly One-Half of U.S. Hospital Boards

A new study published in Health Affairs suggests that slightly more than one-half of a nationally representative sample of U.S. hospital board chairs identified care quality as one of two top board priorities, Modern Healthcare reports. Researchers from the Harvard School of Public Health surveyed 922 randomly selected U.S. nonprofit hospital board chairs from facilities that reported quality data to the Hospital Quality Alliance (HQA) in 2007. The survey was conducted during 2007 and 2008 with a response rate of 78.3 percent. The researchers calculated overall summary scores on quality for each facility based on performance on 19 evidence-based practices for care in acute myocardial infarction, heart failure and pneumonia. According to the findings, slightly more than one-half of the respondents identified clinical quality as a top priority for board oversight, and board chairs of high-performing facilities, defined as those in the top 10 percent of quality scores, made this choice more often than chairs of low-performing hospitals. Only 44 percent of facilities reported that care quality was important for evaluating their chief executive officer's performance. Meanwhile, quality performance was on the agendas of every board meeting in 63 percent of hospitals, compared with financial performance, which was on the agendas of every board meeting in 93 percent of facilities. Revealing a "lack of awareness of their hospital's relative quality performance," respondents from 66 percent of hospitals rated their institutions as performing better or much better than the typical U.S. hospital, according to Joint Commission core measures or HQA measures. Among low-performing hospitals, defined as those in the bottom 10 percent of quality scores, specifically, no respondents said their performance was worse or much worse than the typical U.S. facility, and 58 percent rated their performance as being better or much better. Noting the "less-than-optimal focus" on quality and large variations between high- and low-performing facilities, the researchers suggest that hospital governing boards "may be an important target for intervention for policymakers hoping to improve care in U.S. [facilities]" (Evans, Modern Healthcare, 11/7/09 [subscription required]; Health Affairs release, 11/6/09; Jha et al., Health Affairs, 11/6/09 [subscription required]).

(c) RWJF 2009

Friday, November 13, 2009

Initiatives to Reduce Medication Errors

  • Reaching beyond its traditional role as industry regulator, the Food and Drug Administration (FDA) has unveiled an initiative aimed at reducing the "longstanding problem" of preventable medication errors, MedPage Today reports. Click here to read more.

  • INQRI is continuing our partnership with the Gordon and Betty Moore Foundation to explore the issues around reducing medication errors.
  • If you missed yesterday's presentation from Julie Kliger, "Empowering Front-Line Nurses: A Structured Intervention Enables Nurses to Improve Medication Accuracy," click here to download the slides or view the presentation on your desktop.
  • NEXT UP - December 11, 2009 at 3:00 p.m. EST: "Nursing, Technologies and Medication Management: New Multidimensional Measures of Cost and Quality." Click here to register.
  • Click here to view the list of webinars we are planning for 2010.

Monday, November 9, 2009

Next Medication Management Webinar - THIS Thursday

Empowering Front-Line Nurses: A Structured Intervention Enables Nurses to Improve Medication Accuracy
Julie Kliger, Integrated Nurse Leadership Program
Center for the Health Professions, University of California, San Francisco
November 12, 2009
2:00 p.m. - 3:00 p.m. EST
Click here to register.

To read more about the Integrated Nurse Leadership Program, please visit their website.

To learn how this program successfully reduced medication administration errors by 87.7% in six Bay Area hospitals, please click here.


The Medication Management Webinar Series is co-sponsored by the INQRI program and the Gordon and Betty Moore Foundation.

Wednesday, November 4, 2009

Does Improving Quality Save Money?

QUERI Implementation Practice Seminar

Does improving quality save money? A review of research and research methods.
Presentation by John Ovretveit, PhD
Monday, November 9, 12:00pm - 1:30pm ET

** Advance registration is now required **

Register for the session on November 9

Check your Live Meeting settings in advance

Questions? Email cyberseminar@va.gov

This is a QUERI Implementation Practice Seminar Presentation. For more information on these and other HSR&D Cyber Seminars go to http://www.hsrd.research.va.gov/for_researchers/cyber_seminars.

Preliminary INQRI Results

Interested in hearing more about the work INQRI funds? We've pulled together some research syntheses featuring preliminary findings from several of our grantee teams. These documents are available in PDF format at our website, www.inqri.org.

Check them out:
Acute Care
Pain Management
Nurse Staffing and Environment
Medication Errors